Register your Entity, Sender ID (Header) and Content Templates on the DLT platform. Without this registration, your SMS will not be delivered to customers in India.
Distributed Ledger Technology (DLT) is a block-chain based registration system. According to TRAI (Telecom Regulatory Authority of India), telemarketers have to be registered in the DLT platform. It is being issued in the public interest to control the SMS spam from various marketing firms. Earlier the bulk SMS providers were required to register with TRAI. With the updated rules, whoever wants to send promotional or transactional SMS to their customers needs to be DLT registered.
KYC documents & unique Entity ID
Register all headers, get Header ID
Unique Template ID across platforms
Bind Telemarketer ID on DLT portal
Entities not on the DLT platform may not be able to send messages
This includes details of KYC (Know Your Customer) documents like GST, PAN, TAN, CIN etc. The process has been designed for easy and quick completion. Your organisation will get a unique Entity ID.
More Details
Messages are classified into Transactional, Promotional, Service Implicit and Service Explicit. Entities need to register all their header on the platform. Every header gets a unique Sender ID (Header ID).
Once a template is created, the entity retains the template ownership across all platforms. Every template gets a unique Template ID that is shared across other Blockchain DLT SMS platforms seamlessly.
1. Log in DLT portal
2. Locate and click on the “PE-TM Chain” or “Manage Telemarketer”
3. Click on “New Chain.”
4. Enter the “Telemarketer ID”: 1302157243747322354
DLT Guideline Update as on October 11, 2020 Every Content Template that is being registered by a Principal Entity should contain 'Brand Name(s)' (Complete business name/brand name/trademark) in the content field. That have been registered so far, should be updated with 'Brand Name(s)' by October 31, 2020. For Enterprise registration, request you to first start registration with DLT Operator Registration Fees is Rs. 5900/- and get a unique Entity Id from the Operator (This might take around 72 working hours to get approved) which should be used with All DLT operators.
You can register any of the below operators as principal Entity to get your Sender ID (headers), templates approved
AIRTEL : https://www.airtel.in/business/commercial-communication/home
BSNL : https://www.ucc-bsnl.co.in/
JIO : https://trueconnect.jio.com/#/
Smart Ping : https://smartping.live/entity/login
VI : https://www.vilpower.in/
TATA : https://telemarketer.tatateleservices.com:8082/
Our DLT Support Champions will ensure smooth transition from Non-DLT to DLT based systems
Full end-to-end support to get your DLT Account Activated along with Headers and Templates.
Our DLT Support Champions help you in formatting & submitting the Headers and Templates as per requirement.
Following TRAI directive, telecom operators have suspended template scrubbing for 7 days (from March 9, 2021) to facilitate template registration for all businesses. Please note that this is only a temporary relaxation, so we would strongly urge you to take advantage...
Distributed Ledger Technology is a Blockchain-based registration system that keeps track of transaction records transact between network participants. The platform is being issued in the public interest to control SMS spam from different marketing companies.
Yes, DLT registration is mandatory for every Telemarketer, Reseller, Company and Single User.
The complete process for DLT registration 3 important steps: 1. Entity Registration 2. Sender Id (Header) Registration 3. Template Registration
DLT process is initiated by TRAI (Telecom Regulatory Authority of India). However, you need to contact the telecom operators such as Airtel, JIO (Reliance), Vodafone Idea (VILPOWER), Videocon (PingConnect), BSNL, MTNL etc. for DLT Registration.
You need to follow specific guidelines and steps from different operators to register your Sender ID (Header) on the DLT platform. For More Detail contact our DLT Team support@smsgatewayhub.com
In this case, upload a document to prove the co-relation between your Company Name & the Sender ID (Header). If the registrar is satisfied with the document of proof, your Sender ID (Header) may get approved.
The steps to get Template approval depends on the operator you choose to register with. For more information on template registration process please contact our DLT Team support@smsgatewayhub.com.
No, you have to proceed with few more steps to complete your DLT registration. 1. Add Sender ID (Header) 2. Add your service provider as a Telemarketer in your account.
If you are getting this error, it implies that you have registered before with the same credentials or your registration process is incomplete. Click on the "forgot password" and follow the instructions. If you are still not able to log in to your account, contact the support team of the operator.
No, a Principal Entity cannot send commercial communication related to other line of businesses as it is strictly prohibited. New TRAI regulations mandates that the content of the commercial communication must be stringent to the line of business of the PE only.
Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query. AIRTEL: Email ID: telemarketer.helpline@airtel.com Twitter Handle: https://twitter.com/airtelindia VODAFONE IDEA (VILPOWER): Email ID: support@vilpower.in Twitter Handle: https://twitter.com/vodaidea news VIDEOCON (PING CONNECT): Email ID: dlt.helpdesk@infotelconnect OR customercare@infotelconnect.com Twitter Handle: https://twitter.com/ConnectBB JIO: Email ID: jio.ISOMCCSupport@ril.com Twitter Handle: https://twitter.com/jiocare
Telemarketer registration is renewal after five years and the fee shall be decided later.
As per the process we (STPL) has been made to understand that we have to get all our users registered on whichever telecom operator's connectivity we are using for SMS delivery. For e.g. If we are using Multi operator connectivity like Jio, Airtel, BSNL, Videocon, VI, Vodafone etc. then all our users have to register on all these operator's DLT Platform. We (STPL) also have to register as Telemarketer on all these operator's DLT Platform.
Rs.5900 has to be paid to the telecom operator as DLT registration charge. We (STPL) are not taking that charge. Also we are getting the entities registered for free whenever the operators are giving us the communication of the same.
As we have multiple operator Connectivity we will try to pass on the maximum possible flexibility to our esteemed client's, but we (STPL) are the aggregators of SMS service wherein we are dependent on the telecom service providers like VILPOWER, Videocon (Smart Ping), BSNL, Airtel, MTNL etc. So in case these operators implement the rules strictly as per TRAI mandate then we will be forced to comply with the norms and will not be able to process SMS from Unregistered Entities.
No. Entity registration is only one of the steps, the Further Phase (2) and Phase (3) includes Header (Sender ID) registration and Content Template Registration respectively, which will be communicated soon.
TRAI's directive, dated August 20, 2024, mandates all Telecom Service Providers (TSPs) to ensure traceability for SMS messages sent by Principal Entities (PEs). From December 1, 2024, any SMS without a clearly defined or correctly matched chain of Telemarketers (TMs) will be automatically rejected. (Refer to Para 10 (c) of TRAI's Direction dated 20.08.2024) For more Refer : PE-TM Chain Binding Process
This notice may appear if your telemarketer has not completed or incorrectly completed the chain on their end. Please reach out to them to close this on priority. You'll stop receiving these emails once all your chains are correctly done.
Disclaimer: We are following the Instructions from the Telecom operators for this Process based on the TRAI Mandate and are not sure about the implications and effects of this process. Thanks for cooperating with us. Some parts of this blog have been curated from TRAI's official website for informational purpose.